EventOn End-User Licence Agreement (EULA) / Terms of Service

1. The Service

EventOn is a multi-tenant Software as a Service (SaaS) platform for event workforce management. The service is provided by Wemoveon Ltd, a company registered in England and Wales.

• Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
• Company number: 10061558

By accessing or using EventOn, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the service.

2. Accounts and Access

When you create an account with EventOn, you agree to:

• Provide accurate information: You must provide accurate, current, and complete information during registration and keep your account information up to date.
• Secure your credentials: You are responsible for maintaining the confidentiality of your login credentials and must not share them with unauthorised parties.
• Account responsibility: You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorised use or security breach.

3. Licence and Acceptable Use

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable licence to access and use EventOn for your internal business purposes.

You must not:

• Unlawful use: Use the service for any unlawful purpose or in violation of any applicable laws or regulations.
• Bypass security: Attempt to bypass, circumvent, or disable any security features, access controls, or usage limits of the service.
• Reverse engineering: Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the service.
• Scraping: Use automated means to scrape, harvest, or collect data from the service without our express written consent.
• Disruption: Interfere with or disrupt the integrity or performance of the service or the data contained therein.
• Malware: Upload, transmit, or distribute any viruses, malware, or other malicious code.

4. Customer Data

You retain all rights to the data you upload to EventOn ("Customer Data"). By using the service:

• Ownership: Your organisation owns its Customer Data. We do not claim ownership of any data you upload.
• Processing: You grant us the right to process your Customer Data solely to provide the service and as described in our Privacy Policy.
• Integrations: When you authorise third-party integrations, you consent to the exchange of relevant data between EventOn and those services as necessary to provide the integration functionality.

5. Third-Party Services

EventOn integrates with various third-party services to enhance functionality. Regarding these integrations:

• No responsibility: We are not responsible for the availability, reliability, or performance of third-party services.
• Third-party terms: Your use of third-party services is subject to their respective terms and privacy policies.
• Changes: We may add, modify, or discontinue integrations at any time without liability.

6. Fees and Billing

If you subscribe to a paid plan:

• Paid plans: Fees are charged in accordance with the pricing plan you select. All fees are quoted exclusive of applicable taxes unless otherwise stated.
• Taxes: You are responsible for all applicable taxes, levies, and duties imposed by taxing authorities.
• Non-refundable: Fees are generally non-refundable except where required by applicable law or as explicitly stated in your subscription agreement.
• Changes: We may change our fees upon reasonable notice. Continued use after a fee change constitutes acceptance of the new fees.

7. Confidentiality

Both parties agree to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that:

• Is or becomes publicly known through no fault of the receiving party.
• Was rightfully in the receiving party's possession prior to disclosure.
• Is independently developed without use of the disclosing party's confidential information.
• Is required to be disclosed by law, provided reasonable notice is given.

8. Security and Compliance

We implement appropriate technical and organisational security measures to protect your data. We process personal data in accordance with applicable data protection laws, including UK GDPR. For more details, please refer to our Privacy Policy.

9. Availability and Changes

Regarding service availability:

• No guarantee: We do not guarantee that the service will be available uninterrupted or error-free. We may perform scheduled maintenance and updates.
• Updates: We may update, modify, or discontinue features of the service at any time. We will provide reasonable notice of material changes where practicable.
• Support: Support availability and response times depend on your subscription plan.

10. Termination

Either party may terminate this agreement:

• Suspension: We may suspend or restrict your access immediately if we reasonably believe you have breached these terms or pose a security risk.
• Termination for breach: We may terminate your account for material breach of these terms after providing notice and a reasonable opportunity to cure (where applicable).
• Data deletion: Upon termination, your data will be retained for a reasonable period to allow export, after which it will be deleted in accordance with our data retention policies and applicable law.

11. Disclaimers

To the maximum extent permitted by applicable law:

• "As is" / "As available": The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory.
• No implied warranties: We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
• No guarantee of results: We do not warrant that the service will meet your specific requirements or achieve any particular results.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

• Liability cap: Our total liability arising out of or related to these terms or your use of the service shall not exceed the fees paid by you in the 12 months preceding the claim, or £100 if no fees have been paid.
• Exclusion of damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Exceptions: Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

13. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these terms.

Nothing in these terms affects your statutory rights as a consumer or any mandatory local laws that cannot be excluded by agreement.

14. Changes to These Terms

We may update these terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of these terms.
• Notify you through the platform or by email where appropriate.

Continued use of the service after changes become effective constitutes acceptance of the revised terms.